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Posted on: February 8, 2019

Update on Water Issue - February 8, 2019

The City of Rollingwood is working with the City of Austin and Austin Water to mitigate the smell coming into our water supply. The City of Rollingwood, and many parts of central and south Austin, are currently experiencing unpleasant smelling water.

Austin Water released the following statement February 7th, 2019, explaining the event and how they are working to resolve the issue:

“ Some customers are experiencing an unusual odor in their water. Water provided by Austin Water continues to meet all regulatory standards and is safe to drink.”

• “Feeding powdered activated carbon to mitigate odor issue. Powdered activated carbon is often used to help with taste and odor occurrences.”

• “Flushing water lines in the affected areas.”

• “Customers in central and south Austin are affected. Austin Water expects the odor issue to be resolved in the next 24 hours.”

• “Based on routine test results received this morning and staff analysis, Austin Water believes that the odor issues were likely caused by the presence of Zebra Mussels in a raw water pipeline at Ullrich Water Treatment Plant. The pipeline was put back in service on Feb. 6 after being out of service for repairs over the past two weeks.”


The City of Rollingwood Public Works Department will be flushing lines again today, working to speed the process of eliminating the odor. You may experience low water pressure as a result.

The City of Rollingwood has bottled water on hand. Please come by City Hall, or call City Hall at 512-327-1838 if you need water to be delivered.


City of Rollingwood

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